Our body language shapes our life outcomes

I am personally most interested in small interventions that can significantly and positively impact our life outcomes. These are what form the back bone of my training workshops on how to improve effectiveness as a manager etc. Also non-verbals has been an … Continue reading

The art of followup – Keep the Balloon Full

Have you ever had the experience of working with a client or a prospect and feeling like they were right in line with you? They were excited about the opportunities, the relationship and with you. I am sure you have. … Continue reading

The key to negotiating with the four behavioral types (DISC types)

People negotiate differently. In commercial negotiations, some people negotiate quickly and take risks; others take their time and try to avoid risk.  Some negotiators can be quite intimidating – to the point of being rude; others are quite passive and … Continue reading

MBA dreams and corporate reality – a mismatch

Just yesterday a senior faculty, Dr Mamik of Ansal Institute of Technology, shared with me that a couple of years ago he asked one of his students, “What is success?”. The answer was,“ When your signature becomes an autograph.” My gosh, none of us … Continue reading

Training of the retail front end staff

Paco Underhill writes in ‘Why we buy’ – “When service is poor, shoppers will find another store; bad service undoes good merchandise, prices and location almost every time”. Customer service means serving and satisfying the customers. And selling means the … Continue reading

DISC based Personal coaching

Increase your success by working on your strengths! Success doesn’t come to you. You go to it.                                           -Marva Collins DISC profile can help you prepare for success in a job interview, at your job, in enhancing your career and in your … Continue reading

Enhance sales through DISC

The future of corporations rests among other things on the ability of it’s sales people to translate the board room strategies into sales and therefore money on the ground. All sales people are aware that people buy from people they … Continue reading